Payment
About payment
About payment method
You can pay by credit card, various convenience store payments, various smartphone payments, PayPal, and Amazon Pay. Please refer to the following for each payment method.
■ Credit card payment
We accept VISA / Master card / AMEX / JCB.
■ Various convenience store payments
It cannot be used for orders over 300,000 yen (including tax).
If payment cannot be confirmed within 3 days after placing an order, the order will be automatically canceled.
■Various smartphone payments
■ PayPal
■ Amazon Pay
Will I receive a payment confirmation email?
Payment is completed at the time of ordering. If you do not receive an order completion email and are unsure whether your order has been completed correctly, please contact us using the inquiry form .
Can I change the payment method after completing the order?
Due to the specifications of the order system, it is not possible to change the payment method once confirmed. Thank you for your understanding.
If you wish to change to another payment method after completing your order, you will need to cancel your order and purchase the desired product again.
* Please note that the product may be sold out before you can order again.
*Order cancellation may not be accepted for some ordered products, such as non-cancellable products.
Can I change the billing information specified for credit card payment?
Due to the specifications of our ordering system, we are unable to accept changes to the billing address, address, or telephone number. Thank you for your understanding.
An error occurred when choosing credit card payment
If your payment is not completed and an error occurs, it may be due to the following reasons.
- Incorrect card details (card number, security code, etc.)
- the card has expired
- Denial of payment by card company
We are unable to identify the cause, so please ask your credit card company for details.
Can I delete or change the credit card information I used when placing an order?
Credit card information entered at the time of ordering cannot be deleted or changed later.
Also, since we do not store your credit card information, we cannot confirm the details of your card information. Thank you for your understanding.